Deliveries

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MUSTCARD’S DELIVERY PROCESS

You will receive your annual membership documentation to The Mustcard  within 14 days of our confirmation of your acceptance as a member of our club and before your virtual membership expires. You will have received your virtual membership via email at the time you joined.

However, once your order has been accepted we aim to dispatch your Welcome Pack within 5 working days. If you do not receive your Welcome Pack you must contact us within 14 days to request a replacement.

If you registered for a trial membership then you will receive your trial membership card within 7 working days. Until this point you can use your virtual membership.

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