You will receive your annual membership documentation to The Mustcard within 14 days of our confirmation of your acceptance as a member of our club and before your virtual membership expires. You will have received your virtual membership via email at the time you joined.
However, once your order has been accepted we aim to dispatch your Welcome Pack within 5 working days. If you do not receive your Welcome Pack you must contact us within 14 days to request a replacement.
If you registered for a trial membership then you will receive your trial membership card within 7 working days. Until this point you can use your virtual membership.
"What an incredible opportunity for local people and businesses alike! We love the sense of community it bring to everyone."The Kings Arms, Fernhurst
“I’m looking forward to being able to try new places that offer a discount. A little change from the usual chains.”Narinder Kaur
“We are a small business who now can have the chance to reach a similar audience as the larger corporations.”Maya Lapsley
“At last – a place i can find out what is going on, and all on one website.”Sasha Stupar
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If you have a question, want to tell us something or just fancy a chat then just drop us a line and we will get back to you as soon as we can.