The Mustcard Limited is a month subscription membership providing its members with discount at partnering businesses in Surrey, West Sussex and Hampshire. The Mustcard Limited are committed to protecting and respecting your privacy whilst remaining compliant with The General Data Protection Regulation (EU GDPR) and the Data Protection Act (DPA). You can also contact Mustcard Limited via post at; 48 Longdene Road, Haslemere, Surrey, GU27 2PQ.
The Mustcard Limited have a legitimate interest in further processing the information which is provided by customers at the point of sale for marketing purposes.
We may also use your information for other specific legitimate purposes such as:
We do not sell, rent or lease customer lists to third parties. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, we may share data with trusted partners to help us perform affiliate marketing, statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.
If you are an existing customer, we will only contact you by electronic means (e-mail, SMS, Phone) or post with information about goods and services similar to those which were the subject of a previous sale to you.
We may collect and process the following data about you:
The Mustcard Limited are required to transfer the personal information provided by its customers to third parties in order to fulfil contractual obligations. The following are categories of recipients that customer information could be transferred to:
All information you provide to us is stored on our secure servers. Any payment transactions are encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
The Mustcard Limited retain all customer information for 5 years after they last interacted with us. Where there has been a period of 5 years after the end of membership and where has been no interaction between the organisation and the customer within this time, their information is erased and securely disposed of.
You have the right to request your data to be erased. This can be done by contacting firstname.lastname@example.org. Please bear in mind this is not an absolute right and there maybe instances where we cannot completely erase your data (e.g. When the personal data is required for the exercise of legal claims), if an exception does come up this will be discussed with you when you make the request.
You have the right to rectification. If you notice that any of your details are incorrect please contact the customer service team who will be more than happy to rectify this. We will also send transnational reminders to request that you notify us of any changes to your personal data so that we can keep your data up to date.
You have the right to portability. This is where you would like to transfer your data to another organisation. To request this, please contact email@example.com. We will provide this within a structured CSV file for you to provide to a third party.
You also have a right to lodge a complaint with the Supervisory Authority (Information Commissioners Office in the UK), should you feel that we have not handled your information in line with legislative and regulatory requirements.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.
We use location services through both our applications and websites in order for us to tailor our marketing material to your specific behaviour and activities, e.g. the types of restaurants which you regularly visit. We use email monitoring services to monitor the emails which we send to users. In doing this, we obtain information such as but not limited to:
We use systems that enable us to link your social media accounts to your account if registered with the same email address. This enables us to tailor our promotions and products as best as possible.
Where you have provided us with a mobile number, we may market to you using SMS notification interactions.
In the event that you wish to alter your Privacy settings or opt-out, you are able to do this by emailing our Data Protection Officer at firstname.lastname@example.org
"It’s a brilliant idea for the local community and a great way to support local independent businesses. We love The Mustcard."Van Glue Beauty, Midhurst
"A fantastic opportunity for local businesses and customers alike! I use The Mustcard for both of my Fernhurst based businesses and we have a lot of very happy customers!"Banyan, Fernhurst
"Such a fantastic scheme. As a business we have an offer on with the Mustcard which has given us a platform to reach more local customers. But more than that I have been personally using my card to shop locally in Haslemere and Midhurst. Some of the discounts are brilliant. The best part for me is the fabulous write ups on local shops and pubs that I otherwise would not have known about! We have visited so many new places because of the Mustcard, it has opened up our local area. I love scrolling through the business listings and exploring all the new places! Supporting the local independents, what could be better than that! Thank you Mustcard."May and Grace Bridal, Haslemere
"I don't know how i lived before this card came about! The Value for money is unmatched! After 1-2 uses, you have made your money back and then you have the rest of the year to save? Um, yes please! It's not just the value for money. It's the inspiration. I find myself quite frequently going onto the website to find places for me an my girlfriend to visit! so yeah, its a no-brainer. Do yourself a favour and treat yourself to a Mustcard. The bigger this gets, the more we all benefit."Luke Cullis
"What an incredible opportunity for local people and businesses alike! We love the sense of community it bring to everyone."The Kings Arms, Fernhurst
“I’m looking forward to being able to try new places that offer a discount. A little change from the usual chains.”Narinder Kaur
"It's a no brainer! Tailor it to suit your business and it doesn't cost you a bean. We've already had business from it as a result."Woodie and Morris, Haslemere
In today’s fast changing world the things we value are shifting equally as fast. The move away from chain style shops and departments stores to online ordering for example. Within this the Independent shops have become the marker, not only for defining our towns, by giving them identity and individuality, but by increasing the sense of community. Supporting Independent small and family businesses keeps our towns alive. The Mustcard is a superb, affordable way for us to say ‘YES, we are in. YES we value and support our town’s individuality, it’s personality and it’s people’. The additional twist is that, in so doing, these amazing shops and their owners reward Mustcard Members with special discounts!! It’s a true win win!My Midhurst Life
Sign up for our blogs and monthly newsletter with local highlights and news from behind the scenes.
If you have a question, want to tell us something or just fancy a chat then just drop us a line and we will get back to you as soon as we can.